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Support
Canfield Support
- Monday through Thursday, 8:30 am - 6:30 pm, and Friday 8:30 am - 5:30 pm
- Web
- Email
- Phone 1-800-815-4330 or +1-973-276-0336
- Fax +1-973-276-0339
Dell Computer Support is available 24 hours per day, 7 days a week. In the US, contact Dell at 1-800-999-3355 or www.dell.com
EIZO Monitor Support is available at 1-800-900-8383 or http://www.eizo.com/contact/index.asp
Canfield will support software running on Windows 2000 until Dec. 31, 2008. We currently recommend Windows XP Professional (SP 3 or higher).
Warranty
VECTRA 3D Imaging System (includes camera modules and monostand)
- 1-year limited warranty, including support
- Includes advanced replacement, round trip shipping in US
- Extended Support & Upgrade Agreement available. Call for pricing.
Dell Computer
- 3-year limited warranty, including on-site, next day service from Dell, in the US
EIZO Monitor
Training
VECTRA Installation & Training
- One day on-site installation and training included with purchase of system. All travel costs included in 48 contiguous United States only. Four week advanced scheduling required
- Additional on-site training is available at $1,400/1-day or $2,300/2-day, travel costs included in 48 contiguous United States. Effective June 1st, 2008, a $350 fuel surcharge will be applied. Four week advanced scheduling required.
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